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From the firing line to the phone line – Dan’s story

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Say hi to Customer Experience Specialist Dan. He’s one of the larger-than-life personalities in our Horwich HQ, and before joining AO in October 2020, his job put him in the firing line quite literally.

“Before AO, I served in the Armed Forces for eight years,” Dan reveals.  

“I travelled to some fantastic places around the world, but I also served in some very hostile situations.” 

Dan continues to thrive today at AO, albeit it in much safer conditions.  

“When I joined AO last year, I never knew I would enjoy and love the company so much,” he adds.

“AO has helped me progress as a person”

“Dealing with everyday issues and getting them resolved for customers is truly amazing and it gives you a really big boost throughout the day. 

“I can honestly say the best part of my job is the amazing people and the team I get to work with every day.  

“If you have any issues – big or small – the team won’t leave you with them for too long and they’ll always help and get you back to your upbeat self in no time.  

“For me, the highlight of joining such an amazing company is that AO has helped me progress as a person. This role lets me express my true potential whilst helping every customer to the best of my ability.” 

Join AO to work with Dan and people just like him.

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