Jobs

AO Jobs

Job Overview

Contract Type

Permanent

Salary

£14.29 per Hour Permanent

Department

Warehouse Operations

Location

Crewe

Region

North West

County

Cheshire

Post Code

CW1 6BF

Job Overview

About The Role

At AO, we believe logistics should be fast, accurate, and brilliantly executed — and that starts with having exceptional people controlling our stock and data overnight. As a Stock Controller (Nights), you’ll play a vital role in keeping our operation running smoothly, ensuring every trailer, shipment and stock movement is accounted for with precision.

If you’re someone who enjoys solving problems, thrives in a busy environment, and takes real pride in accuracy, this could be the perfect next step for you.

Here's What You Can Expect To Be Doing

Trailer Building & Night Operations

  • Manage end‑to‑end trailer building, ensuring all loads, drivers, routing information and documentation are correct and ready for dispatch.
  • Oversee night‑shift workflows including tranship operations, crew changes, departure tracking and exception handling.
  • Keep systems updated in real‑time to support accurate, on‑time departures.

Additions & System Accuracy

  • Lead the "Additions" process — handling route changes, producing reports and communicating updates across teams.
  • Maintain accuracy across internal systems, ensuring clean, reliable data for the wider operation.

Inbound & Inventory Control

  • Check inbound documentation and assign loads to the correct bays.
  • Use the Goods In Dashboard to process JIT, KLS, HD and Bulk supplier deliveries, escalating discrepancies as needed.
  • Investigate stock issues using our Warehouse Management System (GEAC) — including missing stock, negative balances, order errors and other anomalies.
  • Produce key inventory reports on time and to a high standard.
  • Manage Simba product processes, including inbound checks, investigations and reporting.

Your work will ensure the night operation stays on track and the day team starts every shift with the right information.

A Few Things About You

  • Strong analytical and problem‑solving skills.
  • Comfortable handling data and using warehouse systems (WMS experience is a big advantage).
  • Solid MS Excel and Microsoft 365 knowledge.
  • Excellent communication across departments.
  • Highly organised with strong attention to detail.
  • Able to work accurately under pressure and multitask effectively on a busy shift.
  • Proactive approach to solving issues before they impact the operation.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

As an AO employee you can take full advantage of our benefits package. As well as fundamental benefits, like pensions and holidays, we have designed our "AO Perks" to help you out financially, make your work life a little easier or make your home life a lot more fun.

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