Product Analyst - musicMagpie

About The Role

We're looking for a data-driven Product Analyst to join our Data & Analytics team in Stockport office on a hybrid working basis. You'll play a key role in helping us better understand our customers, measure product performance and uncover insights that drive smarter business decisions and better customer experiences.

Working closely with Product, Data, Marketing and Trading teams, you'll use data, customer research and experimentation to identify opportunities for improvement across our digital products and customer journeys. From monitoring performance and analysing customer behaviour, to evaluating the impact of new features and tests, you'll help ensure our product decisions are backed by evidence and focused on delivering real value.

If you love digging into data, solving problems and turning insights into action, this could be the perfect role for you.

Here's What You Can Expect To Be Doing

You'll use data, customer behaviour insights and experimentation to help us make better product decisions and deliver great customer experiences. You'll take ownership of product performance monitoring, uncover opportunities for improvement, and turn complex data into clear, actionable recommendations. The main responsibilities include:

• Monitoring product performance and key KPIs, identifying trends, opportunities and areas of concern.
• Analysing the impact of new features, product releases and A/B tests, providing data-led recommendations to support decision making.
• Investigating customer behaviour across our websites and digital journeys to understand patterns and where we can improve their experience.
• Combining behavioural data, customer feedback and business objectives to generate and validate hypotheses for future product improvements.
• Building dashboards, reports and automated insights that help teams make faster, better-informed decisions.
• Ensuring products and features are effectively tracked, measured and reported on, maintaining confidence in the data used across the business.
• Working closely with Product, Marketing, Trading and Data teams to understand business challenges and identify opportunities for growth.
• Sharing insights, learnings and recommendations with stakeholders to drive a culture of continuous improvement and data-led decision making.
• Supporting a test-and-learn approach by helping teams measure success, understand outcomes and optimise product performance over time.

A Few Things About You

We welcome applicants with experience in Product Analytics, Digital Analytics, CRO, UX, or a similar analytical role.

Key to this role are analytical and problem-solving skills with the ability to turn data into actionable insights. This opportunity would suit a curious-minded team-player with a passion for improving product performance and customer experiences.

Experience using tools such as Google Analytics, Power BI and SQL would be an advantage,

A Bit About Us

musicMagpie is the surprisingly quick and easy way to declutter and get cash for your stuff, which is why millions of people use us every year to sell their mobile phone, games consoles, tablets, smartwatches, CDs, DVDs, Games, Books, Blu-Rays & much more. We've paid hundreds of millions to our happy customers - the smart, sustainable and trusted way to shop and sell.
As a pioneer in the circular economy, we’ve built a trusted platform using our circular model of recycling, refurbishing, reselling and renting products to give tech a second life and help to reduce e-waste on a massive scale.

Our Benefits

As a musicMagpie employee, you’ll be part of a company that’s making a real difference, redefining how people buy and sell tech, and shaping a greener, more sustainable future. Plus, you’ll have the
chance to learn, grow and innovate alongside a team that’s friendly, supportive and always looking ahead!
· 33 days holiday (inclusive of Bank Holidays)
· Holiday purchase scheme on top of your above statutory allowance!
· Salary sacrifice pension scheme
· Share save scheme
· Discounts across the musicMagpie product range
· Making a difference - 2 days paid leave for volunteering at a charity of your choice
· Health & wellbeing - Employee Assistance Helpline (EAP) & access to mental health first aiders and much more