Procurement Specialist

About The Role

At AO, we’re all about making things better — for our customers, our teams, and our business, and behind every great deal, seamless contract, and trusted supplier relationship, there’s a Procurement Specialist making it all happen.

This role is ideal for someone who thrives on detail, enjoys building strong partnerships, and isn’t afraid to ask, "Why?" or "How can we improve this?" You’ll be the go-to expert for managing contracts, negotiating with suppliers, and helping AO make smart, cost-effective decisions — all while keeping risks low and standards sky-high. If you're commercially savvy, process-driven, and ready to make a real impact, we’d love to welcome you to the team.

Our people are our superpower, and we’re unstoppable when we’re together! We want your ideas to flow, and what better way to make that happen than being based onsite, 5 days a week, where our culture fuels creativity, collaboration and growth. If a £1 bet in the pub between two friends can become the UKs most trusted electrical retailer, imagine what else can be achieved when we we’re together!

Here's What You Can Expect To Be Doing

• Managing the full contract lifecycle, from tenders to renewals and everything in between
• Working closely with our Legal team and business stakeholders to get contracts just right
• Negotiating with suppliers to deliver savings and terms
• Reviewing T&Cs to spot risks before they become problems
• Streamlining processes and aligning contract timelines
• Supporting supplier sourcing and onboarding (including full tender processes)
• Building strong relationships with suppliers and internal teams
• Keeping everyone informed of contract changes and updates
• Completing due diligence checks (Tax, Ethics, Info-sec, GDPR, etc.)
• Maintaining and improving contract records
• Reporting issues and supporting process improvements across onboarding, offboarding, and renewals

A Few Things About You

• You'll have a CIPS or ISM certification
• At least 12 months experience in procurement or supplier management environment
• Experience in indirect categories (Tech, Logistics, Estates, Finance)
• Strong understanding of supplier lifecycle and contract terms
• Confident communicator with great influencing skills
• Organised, proactive, and results-driven
• Comfortable navigating tricky conversations, experience in building great relationship with Internal and external stakeholders
• Analytical mindset with a love for process improvement
• A team player who’s not afraid to challenge, and bring new ways of working

A Bit About Us

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised Starbucks!

To see all our benefits and perks, visit our AO Benefits page.