Night Shift Supervisor

About The Role

As a Night Shift Supervisor, you’ll be at the heart of our operation, driving the success of our logistics chain and ensuring everything runs like clockwork.

You’ll collaborate and build strong relationships with key teams - across our network.

This is your chance to lead from the front, shape strategies, and make a real difference in a fast paced, dynamic environment.

• Salary: £36,357.08
• Shift Pattern: 4 on 4 off rotational shift pattern.
• Hours: 40.25
• Start/Finish time; 6.00pm-6.00am
• Job type: Full time and permanent contract

Location: AO Plc, Alpha Building, Weston Road, Crewe, Cheshire, CW1 6BF

Here's What You Can Expect To Be Doing

• Lead, motivate and support a diverse team.
• Allocate tasks and ensure completion to operational standards.
• Oversee smooth operations across various departments.
• Plan team schedules and allocate labour.
• Complete operational reporting, escalate issues and ensure effective communication.
• Manage welfare meetings, case reviews, disciplinary hearings and grievance investigations.

A Few Things About You

• A good knowledge of warehouse operations.
• Experience in stock control, audits and operational problem solving.
• Confident using WMS and Microsoft Office.
• Proven leader with experience in coaching and developing teams.
• Calm, confident decision maker able to take on high level responsibility.
• Strong communicator who promotes accountability and collaboration.

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

• 24 days holiday
• At least 5% contribution pension scheme
• Enhanced Maternity, Paternity and Adoption Packages
• Make a difference day (x2 fully paid charity days a year)
• Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.

To see all our benefits and perks, visit our AO Benefits page