Engineering Manager

About The Role

We’re looking for an Engineering Manager to join us at our AO Recycling plant here in Telford. You’ll be leading a team of engineers and overseeing all maintenance and engineering activity on-site.

AO is known as the destination for electricals, but we’re also one of the UK’s biggest recyclers of fridges and other Large Domestic Appliances (LDAs). We turn old fridges, washing machines, tumble dryers and dishwashers into valuable resources.

Our recycling plant sets a new standard in recovering metals, plastics, and gases. The whole process is fully automated and done using a series of screens, magnetic separators, and air classifiers. Pretty cool, right?

Here's What You Can Expect To Be Doing

• Lead, manage and develop a team of 17 colleagues - making sure they’re engaged and always performing to their best
• Work closely with the Head of Engineering & Innovation to develop and deliver the strategic engineering plan
• Oversee all maintenance activity including Planned Preventative Maintenance (PPM), defect rectification and breakdown responses.
• Lead Root Cause Analysis (RCA) studies to identify failures and to implement improvements
• Scoping, planning and organising the delivery of capital engineering projects, making sure we’re on track against schedules and budgets
• Promote a positive Health & Safety culture across the site, and make sure all engineering work is carried out safely
• Be our subject matter expert if any complex technical issues arise
• Look after the relationships between third party suppliers and any contractors we may have on site

A Few Things About You

You’re an experienced and qualified engineer, with mechanical or electrical bias, and knowledge across lots of different areas. We’ll also need you to have:

• Experience working within a processing, manufacturing, or similar environment
• A desire to learn about the machinery and equipment we use here at AO Recycling, and really understand it’s purpose
• Previous experience implementing maintenance strategy and improvement frameworks
• Excellent organisation skills, with the ability to plan your own workload and those of others (including external suppliers)
• Comfortable operating in a fast‑paced environment where new tasks can arise unexpectedly and require immediate attention
• Proactive and calm under pressure, maintaining accuracy and sound judgement even when dealing with high volumes of work
• Able to analyse data and draw conclusions
• Great communication and people skills - making sure everyone is working to their full potential, motivating others, and engaging people across the business

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice