About The Role
You will work closely with our Regional Manager, on a daily basis to make sure that our Outbase runs smoothly and that each and every one of our customers receives their appliance on time, every time. You will be the main point of contact for our Self Employed Drivers and be responsible for the effective management of the transhipping and delivery of appliances
Hours - 40 hours per week 5 on 3 off & 5 on 2 off
Shifts - 13:00pm - 22:00pm
Here's What You Can Expect To Be Doing
You will be the type of person who is able to build lasting, effective relationships with people around you even under pressure and in difficult situations.
You must be smart enough to think on your feet and have a passion to drive our performance in the right direction, paying careful attention to the service we deliver for our customers. You will be enthusiastic and driven towards achieving high standards of quality and be bold enough to make key decisions quickly and trust your own judgement in the running of the operation.
Previous experience within a Team Leader or Supervisory role
Management of teams
Awareness of Transport, Logistics, Distribution or Warehousing environments
Knowledge of transport legislation and legal compliance of vehicles
Able to remain calm and focussed under time pressure
Able to solve problems independently and with confidence
Able to communicate effectively especially by email and phone
Has a logical and methodical approach to all tasks
PC literate including warehouse software and Microsoft Packages
Can use Excel to intermediate or advanced level
Experience using in-house transport management systems is an advantage
A Bit About Us
We may have started small, but we’ve always had very big ideas. We launched in 2000 and we just haven’t stopped; a years’ worth of achievements always seems more like three at AO.
Our customers and now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves.
But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it.
Why Choose AO?
It’s not about the job you need now, it’s about who you want to be and where you want go. The thing about AO is that you don’t have to leave to move on. We have the kind of environment where people learn and thrive and be the best they can be. That’s our values talking.
We empower each and every person to push the boundaries of what’s possible. We’re growing rapidly and so should you. Our environment and our culture are vibrant and engaging, you almost have to feel it to believe it.
"Our people are our biggest asset, they’re our culture: that unique, indescribable thing that makes us really different."
We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.
To see all our benefits and perks, visit our AO Benefits page.
• 25 days holiday (Excluding Bank Holidays)
• At least 5% contribution pension scheme*
• Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.