AO Jobs

Job Overview


Retail - Supply Chain and Buying


Bolton Hybrid

Job Overview

About The Role

An opportunity has arisen during these fast paced and interesting times in retail for a Demand Planner to join our Supply Chain team. You will play a key role in the AO Supply Chain journey as we achieve our strategy of going from good to great, to awesome!

You will manage a category in our White Goods business whilst building and maintaining superb internal and external relationships to increase our availability and ultimately enhance our client’s journey. You will develop & progress your skills with our internal systems, develop your knowledge of Supply Chain and will have the opportunity for progression in a fast paced and fun working environment.

When we’re not organising to break a new Guinness world record or competing in our annual sports day, you can find us eating cake and singing along to the latest hits, ready for our next free night out at the AO Arena.

So come and join our amazing team, and if you can’ t find us in the office, maybe you’ll find us out visiting suppliers, at our Crewe warehouse or having a ‘Make A Difference Day’ to support local charities.

Here's What You Can Expect To Be Doing

• You will work collaboratively with the buyer to forecast the range
• Attend meetings with our suppliers to agree on forecast and intake plans
• Manage range change - Ensuring a smooth transition between old and new range
• Build and maintain fantastic working relationships with internal & external stakeholders
• Promotional Planning
• Deliver Weekly Updates from your category to senior management
• Data Maintenance in Relex (Forecasting & Replenishment System)
• Achieving KPI targets; Forecast Accuracy, Availability and Excess Stock

A Few Things About You

• Ideal position for Graduate with degree in Supply Chain or experience working in a commercial role.
• Must be confident, driven and willing to learn
• Can handle communication with multiple stakeholders simultaneously and can be trusted to escalate problems where appropriate
• Enjoys working independently and can use own initiative
• Competent on MS Office, Excel is advantageous but not Excel (training will be provided)
• Meticulously organised with a high level of attention to detail

A Bit About Us

At AO, we want to make sure our customers are happy. When they have a smile on their face, we know we’ve done a good job. It’s at the heart of everything we do, and it’s why our logo is always smiling.

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re passionate, relentless and full of beans, determined to make a difference and change the world for the better. From massive changes to tiny tweaks - making a difference is what keeps us driven.It started at a pub in Bolton with a £1 bet and a belief that things could be done better!

Why Choose AO?

Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow.

With AO, the sky’s the limit. We’ll support you to be the best version of yourself and always drive your career forward.We keep things simple. We say things like "treat every customer like they’re your gran" and "make decisions your mum would be proud of" because we’re personal and act with integrity - every day in every action.

Our Benefits

We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.

To see all our benefits and perks, visit our AO Benefits page.

• 25 days holiday (Excluding Bank Holidays)

• At least 5% contribution pension scheme*• Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.

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