AO Jobs

Job Overview

Contract Type





Bolton Hybrid


North West


Greater Manchester

Job Overview

About The Role

Taking a people, process, and technology-based approach to address key business challenges for our D365 global system.

You'll aim to improve business controls, complexity reduction and operational excellence, whilst being mindful of quality and efficiency to keep pace with AO change.

We have begun our journey through our large digital transformation across the organisation you will be challenged to understand and respond to varied business needs and work with internal and external stakeholders to rapidly enhance the internal capabilities needed to continuously improve operational performance. Whilst working with the latest D365 technologies across Supply Chain Management and Finance.

Here's What You Can Expect To Be Doing

  • Gather requirements, engaging with stakeholders and shadowing workshops to understand business needs and pain points
  • Supervising / delivering functional design activities internally and alongside our preferred partners.
  • Being able to configure the system and challenge back to the partner to adhere to best practice for successful delivery
  • Work with Technical and Operations team in the delivery of projects to support the business and its customers
  • Provide support to customers / end users when needed · Undertake presentations and demonstrations to protype the future solution
  • Producing / Supporting training workshops to increase knowledge and buy in from end users across the business and colleagues across Tech
  • Testing detailed functional components for business solutions and producing prototypes to ensure business processes work effectively.
  • Work with Technical and Operations team in the delivery of projects to support the business and its customer.
  • Also, a requirement to be on-call a maximum of 1 week per month

A Few Things About You

  • Knowledge of Finance / Supply Chain Management / Retail to deliver and support the expansion of the D365 F&O ERP system.
  • Good attention to detail and investigation skills
  • The ability to work on your own initiative without supervision whilst contributing and participating to the team.
  • Ability to manage workload and time according to SLA’s

A Bit About Us

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

  • Our Value Creation Plan; We've created a unique long term bonus plan for every AOer to share in our success, giving you the opportunity of an exceptional reward in return for exceptional business performance.
  • Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
  • Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
  • Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
  • Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
  • Discounts; exclusive discounts across our product range.
  • Family leave; Enhanced Maternity, Paternity and Adoption leave.
  • Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
  • On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised Starbucks!

To see all our benefits and perks, visit our AO Benefits page.

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