Compliance and PI Operative Nights

About The Role

As our Compliance and PI Operative, you will strive to ensure high quality standards and provide vital support to the Inventory and Warehouse teams, making sure stock levels are accurate at all times. The role will require you to liaise daily with inventory Stock Controllers, the quality and operational teams.

You will also work closely with the departments managers in these areas to ensure that we help to eliminate non-picks and always strive to keep the customer happy. It is part of your responsibility to ensure that any issues with stock management are dealt with quickly and efficiently.

• Salary: £29,908,97 per annum
• Hours: 40.25 hours per week
• Shift Pattern: 4 on 4 off (Rotational shift pattern)
• Start/Finish time: 6.00pm - 6:00am
• Job Type: Full time and permanent contract
• Location: AO PLC, Alpha Building, Weston Road, Crewe, Cheshire, CW16BF

Here's What You Can Expect To Be Doing

The role will require a smart, inquisitive candidate with a desire and drive to achieve the accuracy required of a fast-growing business. They must be able to communicate effectively with all levels of management and report issues promptly.

You will:

• Carry out full and partial stock-checks of our bulk items kept in storage and complete audit inspections, creating reports in a timely manner
• Ensuring that stock levels are accurate at all times
• Reporting back on counted and completed orders
• Assisting the warehouse, quality and inventory teams with stock-related queries
• Check on the processed, cancelled and completed orders in the racking
• Identify where processes are failing and suggest improvements

A Few Things About You

• Sharp attention to detail
• Driven mindset
• Excellent numerical skills
• Ability to stay calm under pressure
• Confident in decision making
• Exceedingly good communication skills
• Able to problem solve
• PC literate (Microsoft packages, especially Excel)
• An understanding of stock management
• And understanding of a logistics environment

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Our Benefits

• 24 days holiday (Excluding bank holidays)
• At least 5% contribution pension scheme
• Healthcare Cashback Scheme
• Exclusive Staff Discount
• Variety of External Discounts
• Enhances Maternity. Paternity and Adoption Packages
• Expression of wish service
• Share-save scheme

To see all our benefits and perks, visit our Benefits page.