AO Jobs

Job Overview


£24,205 Permanent


Warehouse Operations



Post Code

DA11 9SR

Job Overview

About The Role

You will work closely with our Depot Supervisor on a daily basis to make sure that our Outbase runs smoothly and that each and every one of our customers receives their appliance on time, every time. You will be the main point of contact for our Self Employed Drivers and be responsible for the effective management of the transhipping and delivery of appliances. This will include opening site, debriefing, allocating work, relevant team updates and general supervising across the depot.

Shifts : 5 on 3 off / 5 on 2 off - AM & PM alternating shifts. AM 4am-1pm and PM 1pm-10pm

AM shift - You will start by opening the site and letting our first trailers in, preparing paperwork for these trailers (along with van keys), ensure vans are ready on the bay, and ensure all of our drivers get out on the road smoothly. Once all deliveries out, you will then allocate work across the depot and update emails based on returns trailer, to the relevant department. This may also include some vehicle debriefing on early return.

PM - You will be preparing start times for the following day, to send to our delivery crews, monitor progression on the road for remaining deliveries, any OTR updates where needed to relevant teams, find assistance for any crews that may need it OTR, and vehicle debriefing upon return.

Here's What You Can Expect To Be Doing

You will be the type of person who is able to build lasting, effective relationships with people around you even under pressure and in difficult situations.

You must be smart enough to think on your feet and have a passion to drive our performance in the right direction, paying careful attention to the service we deliver for our customers. You will be enthusiastic and driven towards achieving high standards of quality and be bold enough to make key decisions quickly and trust your own judgement in the running of the operation.

Varying responsibilities dependent on shift working, including opening site, allocating work, overseeing deliveries, people management and more...

A Few Things About You

  • Understand transport legislation and logistics operation
  • Able to build good relationships with people even when under pressure
  • React quickly to information and be able to solve problems independently
  • Good communication skills both verbally and written
  • Competent use of Microsoft, particularly Excel

Why Choose AO?

Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow.

With AO, the sky’s the limit. We’ll support you to be the best version of yourself and always drive your career forward.

We keep things simple. We say things like "treat every customer like they’re your gran" and "make decisions your mum would be proud of" because we’re personal and act with integrity - every day in every action.

Our Benefits

We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.

To see all our benefits and perks, visit our AO Benefits page.

• 25 days holiday (Excluding Bank Holidays)

• At least 5% contribution pension scheme*

• Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.

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