Job Overview


£25,000-30,000 Permanent





Job Overview

A Bit About Us

We’re a bunch of people who go to great lengths to make sure our customers are the happiest customers out there. We may sell everything from washing machines to PlayStations, but at our core we’re a people business.

We roll up our sleeves and work together to make things happen. From logistics, recycling to our award winning IT teams, almost everything we do, we do ourselves to make sure every aspect of our customer journey is done properly.

We launched in 2000 as a result of a £1 bet in a Bolton pub. 18 years later we have a 5* TrustPilot rating (after 100K reviews), expanded our business into Europe and floated on the London stock exchange, but we never lose sight of what we’re about.

More About the Role

The Junior DevOps Engineer role at AO involves working with everyone in the IT department; engaging with developers, infrastructure engineers, analysts, and managers to speed up our engineering teams, improve IT governance, and increase our level of automation through the development of smarter monitoring and software tools.

The team will support and educate you as you progress through the role, supporting you as you grow into the team and its responsibilities.

You will also be able to communicate effectively and confidently to technical and non-technical people alike, and also able to build and grow relationships with people within the department.

Here's What You Can Expect to be Doing

You will be given support and training on what we do and build; you will sometimes pair up with another engineer as part of your support.

You are going to be building brand new tools to solve problems and automate away repetitive work that affects our internal IT teams. You could be improving the way we deploy our code one day and then working on speeding up DNS resolution on another. You will be using source control (Git) to manage code for both software and infrastructure.

You will give advice to IT teams and the wider department on what approaches and technologies to use on their own projects. This will help them to build the best IT systems in Europe.

Our team loves to innovate, so you'll always be on the lookout for the newest technology and what it can do to benefit everyone.

It is also important that we track how well we are doing through regular measurement. Both in terms of the work we do and the impact of the improvements we make. So you will be good at distilling complex information down to what is relevant and tailoring it to the intended audience.

A Few Things About You

* You will know at least one programming language, as the team resolves problems using code and configuration in languages such as Python, Golang, C#, or JavaScript.

* PowerShell or any other shell scripting knowledge would be a bonus.

* Our core platform is AWS; so it would be great if have some knowledge of AWS or another cloud platform, but it is not essential.

* You can perform root cause analysis to ensure that we learn from our mistakes and use it to drive improvements.

* You will sometimes solve problems that involve crossing over into infrastructure, networking, and architecture.

* If you have database query skills such as SQL this would be beneficial.

Why Choose AO?

At AO, our culture and our AO’way of doing things is vital to our success. We’re passionate people, determined to do whatever’s necessary to make our customers happy.

The AO motto is "treat every customer like you’d expect your nan to be treated, and make decisions your mum would be proud of". To do this, we train and empower each and every AO’er to strive for better ways of doing whatever they are doing.

Our AO’ers don’t just go through the motions and follow processes, it just isn’t our thing. We don’t follow trends, we set them.

Great People Deserve Great Things

As an AO employee you can take full advantage of our benefits package. As well as the fundamentals, like pensions and holidays, we have designed our "AO Perks" to help you out financially and make your work life a little easier.

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