Call Centre

Caring for our customers is at the heart of the AO customer service ethos.

We don’t care if the customer is right or wrong, we just want to make them happy. The main skill we provide you with is autonomy. This is why we don’t have scripts, just principles.

Treat every customer like they’re your Nan.

We encourage teams to work together to create strong camaraderie across the Contact Centre.

One of our core values is caring. In order to work at AO you need to care about the customer, your colleagues and the business vision. You can’t pay people to care.

Meet the team

Select one of our team members to view their story

Browse our available jobs below, or send us your CV

    • Customer Experience Weekend Team Manager

      • Call Centre
      • Bolton, UK

      A solid background in leading people in a Customer Facing environment – not specifically Contact Centre! If you are a great Manager, we can teach you what we do and how we do it. An in depth knowle...

    • Customer Service Advisor

      • Call Centre
      • Crewe, UK

      We are looking for a Customer Service Advisor who really cares about the service that we deliver to our customers. You need to be driven to achieve your KPI ’s while still remaining customer focu...

    • Customer Service Advisor

      • Call Centre
      • Crewe, UK

      We are looking for a Customer Service Advisor who really cares about the service that we deliver to our customers. You need to be driven to achieve your KPI ’s while still remaining customer focused,...

    View all jobs