Call Centre

Caring for our customers is at the heart of the AO customer service ethos.

We don’t care if the customer is right or wrong, we just want to make them happy. The main skill we provide you with is autonomy. This is why we don’t have scripts, just principles.

Treat every customer like they’re your Nan.

We encourage teams to work together to create strong camaraderie across the Contact Centre.

One of our core values is caring. In order to work at AO you need to care about the customer, your colleagues and the business vision. You can’t pay people to care.

Meet the team

Select one of our team members to view their story

Browse our available jobs below, or send us your CV

    • Academy Manager

      • Call Centre
      • City Tower, Manchester, UK
      • £27,000

      Whilst in this position you will have the ability to inspire and motivate sales professionals within their first 6 weeks within the business, this is a pivotal time to their development and progre...

    • Customer Experience Specialist

      • Call Centre
      • Bolton, UK
      • £17,000 - £22,000

      Care. It ’s number 1 on the list of importance for us. Be driven enough to make a success and a career in Customer Experience. This isn ’t just about the fantastic salary and benefits on offer, it â...

    • Customer Service Advisor

      • Call Centre
      • Crewe, UK

      We are looking for a Customer Service Advisor who really cares about the service that we deliver to our customers. You need to be driven to achieve your KPI ’s while still remaining customer focu...

    • Customer Service Advisor

      • Call Centre
      • Crewe, UK

      We are looking for a Customer Service Advisor who really cares about the service that we deliver to our customers. You need to be driven to achieve your KPI ’s while still remaining customer focused,...

    View all jobs