Exciting News! AO.com is a Best Place to Interview on Glassdoor.
Date: 16th Aug 2017
We may have started small, but we’ve always had very big ideas. We launched in 2001 and we just haven’t stopped; a years’ worth of achievements always seems more like three at AO.
Our customers are now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves.
But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it.
Reporting to the Head of Customer Insight, this is predominantly an analytical role and you will be responsible for utilising complex data to drive insight and decision making for departments across the business.
Your position will focus mainly on analysing, interpreting and delivering in-depth actionable insights into customer behaviour on our website in support of continually optimizing performance. This role will be an integral part of the efforts of understanding and improving the onsite customer journey.
Qualifications, skills or experience and characteristics needed to do the role.
It’s not about the job you need now, it’s about who you want to be and where you want go. The thing about AO is that you don’t have to leave to move on. We have the kind of environment where people learn and thrive and be the best they can be. That’s our values talking.
We empower each and every person to push the boundaries of what’s possible. We’re growing rapidly and so should you. Our environment and our culture are vibrant and engaging, you almost have to feel it to believe it. We’ve got everything you could need in one place, so it’s really no wonder we were named Retail Week Employer of the Year 2015.
“Our people are our biggest asset, they’re our culture: that unique, indescribable thing that makes us really different.”
As an AO employee you can take full advantage of our benefits package. As well as fundamental benefits, like pensions and holidays, we have designed our “AO Perks” to help you out financially, make your work life a little easier or make your home life a lot more fun. Take a look at here.
For Cheeky Recruiters...
The in-house team at AO has a highly trained set of recruiters who know the precise type of person that would flourish in the business, as such we won't consider / read speculative or unsolicited CVs from agencies to any AO employee.
When we need to draw upon our external recruitment partners we will only use suppliers who have signed up to our preferred supplier list. Only our selected recruitment partners will earn a fee where we have instructed them directly within a specific remit.
If the above is not observed the AO team reserves the right to contact submitted candidates directly and initiate discussions without payment of any agency fee.
If you chance your arm and submit unsolicited CVs and proposals to AO, all of the above will apply. We really don't think there is any point.
Excellent analytical and numerical skills, preferably in a marketing background.
Hold a numerate degree that involves a high level of Statistics.
A postgraduate degree in a relevant subject would be ...
Working with product database systems
Experience of online product set-up
A proven track record of managing a team
Evidence of reporting against dept KPI’s
Excellent communication skills
We’re seeking those rare creatures that challenge the ordinary.
These people can achieve what others can’t because they care about doing great ‘stuff’…
Challenging the n...
We are looking for someone who:
Possesses strong interpersonal and communication skills
Is able to work under pressure to deadlines and multi task effectively, taking accountability for your own work...