AO Jobs

Job Overview

Contract Type



£21,972 per Year Permanent


Warehouse Operations




North West



Post Code


Job Overview

About The Role

Our Returns Operatives play a vital part in the operation and the customer journey by rolling up our sleeves up to get things done. You will report directly to our Team Leader and Shift Supervisor whilst also working closely with our other Return Operatives, Super Debriefers and Repack team. Full training is provided on site and you will contribute to the delivery of an effective returns process.

Hours: 4 on 4 off, 6am - 6pm

Salary: £10.50 per hour / £21,971.81 per year

Here's What You Can Expect To Be Doing

  • Unloading all different types of appliances from the trailers and put into the right locations

* Use handheld scanners to scan returned stock ready for debrief

  • Ensure all returned items are correctly logged
  • Monitoring any unidentified returns
  • Identify the products returned

A Few Things About You

To be a Returns Operative at AO, these are some of the skills and behaviours that we are looking for:

  • You need to be 18 years old or over
  • Confident decision maker
  • Attention to detail
  • Enjoy working as part of a team
  • Great time management
  • Enjoy a fast-paced working environment

A Bit About Us

We may have started small, but we’ve always had very big ideas. We launched in 2000 and we just haven’t stopped; a years’ worth of achievements always seems more like three at AO.

Our customers and now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves.

But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it.

Our Benefits

· 24 days holiday (Excluding Bank Holidays)

· At least 5% contribution pension scheme

· Healthcare Cashback Scheme

· Attendance Bonus

· Exclusive Staff Discount

· Enhanced Maternity, Paternity and Adoption Packages

· Expression of wish service

· Make a difference days (x2 fully paid charity days a year)

· Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.

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