AO Jobs

Job Overview

Contract Type



£30,760 Permanent


Warehouse Operations




North West



Post Code


Job Overview

About The Role

As our Senior Depot Supervisor, you will work closely with the Transport Manager and the Depot Team to ensure that our depot runs smoothly and that each one of our customers receive their appliance on time, every time.

You will be a main point of contact for our Drivers and play a crucial part in, boosting the morale of our existing drivers, alongside welcoming new drivers and promoting positive teamwork, all with an incredible support system to set you up for success. We are a high-performing team and look forward to welcoming someone who is ready to learn and develop along the way.

  • Salary: £30,760.00 per annum
  • Hours: Monday- Friday (37.5 hours per week)
  • Job Type: Full time and permanent contract
  • Location: Weston Road, Crewe, CW1 6NA

Here's What You Can Expect To Be Doing

  • Monitor delivery performance throughout the day
  • Support training for new starters to include Safe Systems of Work and Health and Safety
  • Ensure that all employees are complying with the training that they have received to provide a safe working environment for everyone
  • Briefing team daily/weekly on key priorities and workload
  • Supervising the team and allocating tasks and priorities
  • Communicate with our Drivers, handling any queries efficiently and in a professional manner
  • Liaise with our vehicle management unit, subcontractors and Drivers completing in-house reports to provide data required by the Regional Manager and Head Office on a daily basis
  • Assist with internal audits
  • Support with damage to property, vehicle damage and product damage ad hoc training/retraining
  • Operational support as and when needed

A Few Things About You

  • CPC qualification is desirable
  • Understanding of transport legislation and logistics operation
  • Able to build lasting, effective relationships with people around you even under pressure and in difficult situations
  • React quickly to information, and can find solutions to any issues independently
  • Good communication skills both verbally and written
  • Competent use of Microsoft, particularly Excel
  • Have a passion for delivering the service we promise to customers
  • Able to lead, inspire and motivate others
  • Confident in a fair and consistent approach to people management

A Bit About Us

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.

Our Benefits

  • 33 days holiday
  • At least 5% contribution pension scheme
  • Healthcare Cashback Scheme
  • Exclusive Staff Discount
  • Enhanced Maternity, Paternity and Adoption Packages
  • Expression of wish service
  • Make a difference days (x2 fully paid charity days a year)
  • Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.

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