AO Jobs

Job Overview





Job Overview

About The Role

Our commercial team are front and centre in our retail business. Without them, we wouldn’t have the insights needed to make decisions on range, pricing, promotions and all the other things that makes AO the number one destination for electricals.

You'll add value to the business, taking ownership of a sales and margin commercial analysis team, driving performance of our Retail business through insightful investigation, analysis and the implementation of relevant actions.

Building collaborative relationships with senior management, the wider Commercial team, and teams from around the business to positively impact performance and strategy will play a key play a key part of your role.

We know we work better when we’re together, so all our AOers come into the office Monday to Friday. We collaborate more easily, have continual conversations, we’re more creative, give better support, and all this makes us more motivated and even better at what we do.

Here's What You Can Expect To Be Doing

  • Driving commercial development, building and delivering plans to ensure sales and profitability targets are achieved across all product categories
  • Managing and developing a team of commercial analysts, upskilling individuals, planning and assigning work, reviewing performance, driving best practice and actioning areas of opportunity within our offering
  • Working collaboratively with Directors and Heads of Departments to ensure that the team are providing brilliant service, driving improvement and meeting all expectations
  • Owning your own area of the P&L as well as all relevant forecasting and budgeting inputs
  • Driving improvements across all processes and aiding the department's development towards advanced analytics and best practice solutions
  • Educating, supporting and policing the business in pursuit of all sales and profitability metrics
  • Adding full commercial control to all decisions in your area, considering the P&L impact of your actions

A Few Things About You

  • Numerical degree preferably in Maths, Statistics, Economics, Accounting or a Business-related discipline.
  • Experience of working within a commercial, analytical or accounting function
  • Highly numerate/analytical mindset
  • Experience of managing a team and driving performance through direct reports
  • Confidence to challenge the status quo and offer recommendations
  • Logical and tenacious approach, with a can-do attitude

A Bit About Us

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

  • 25 days holiday - earn more days the longer you’re with us, with the option to buy more too!
  • Carry any leftover annual leave into the next holiday year
  • Staff discount at & discounted gym offers
  • Free on-site breakfast
  • Enhanced Maternity, Paternity and Adoption Packages
  • 2x fully paid charity days a year
  • Internal first approach to recruitment - you get first dibs on any new jobs across the business

To see all our benefits and perks, visit our AO Benefits page.

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