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Job Overview

Salary

£23,700 per Year Permanent

Department

Outlet Stores

Location

Bolton

Job Overview

About The Role

Our Sales and Service Operative need the ability to perform well in a busy team. You will play a key part in our customer journey by relentlessly striving for a better way by rolling our sleeves up to get things done.
* Monday To Friday and Every Saturday between 7am-7pm
* 41 hours a week
* Competitive rate per hour

What we offer:

In return for you living our values we provide
* Excellent internal development opportunities; get in and get on.
* Employee discount and a growing list of other perks
* Pension Plan and a whole lot more….

Here's What You Can Expect To Be Doing

We are looking for a new Sales and Service Operative to join our growing sales team at Elekdirect. Our Ideal candidate will be self-driven with a caring approach to customer service with a lean and smart approach to account management. You will do this by.
* Providing first class customer service and willing to go that extra mile.
* Maximizing sales via all sales streams
* Directing merchandise of stock in the Warehouse

What Will I Be Expected To Deliver?
* Excellent customer service by making sure that our customers receive a great experience every time.

A Few Things About You

Behaviours

It is important that our Sales and Service Operatives can work together, can stay motivated and positive even at our busiest times. You need to be smart enough to work independently and be trusted with the tasks you are given. You also need to be bold enough to report any issues and be passionate about customer service. There is plenty of opportunity to progress so with the right drive and determination you can develop your skills and progress to other positions within our business.

Experience
* Organisational and time management skills
* Keen eye for detail
* Previous Face to face sales experience desirable but not essential
* Any previous experience of the white goods industry would be an desirable but not essential

Skills
* Excellent interpersonal and customer service skills
* A calm, patient and approachable demeanour
* Team player
* Computer Literate.

A Bit About Us

We may have started small, but we’ve always had very big ideas. We launched in 2000 and we just haven’t stopped; a years’ worth of achievements always seems more like three at AO.

Our customers and now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves.

But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it.

Why Choose AO?

It’s not about the job you need now, it’s about who you want to be and where you want go. The thing about AO is that you don’t have to leave to move on. We have the kind of environment where people learn and thrive and be the best they can be. That’s our values talking.

We empower each and every person to push the boundaries of what’s possible. We’re growing rapidly and so should you. Our environment and our culture are vibrant and engaging, you almost have to feel it to believe it.

"Our people are our biggest asset, they’re our culture: that unique, indescribable thing that makes us really different."

Our Benefits

We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.

To see all our benefits and perks, visit our AO Benefits page.

• 25 days holiday (Excluding Bank Holidays)

• At least 5% contribution pension scheme*

• Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.

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