Returns Operative
£25,116 per Year Permanent
Location: Larkhall
Job Overview
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Job Overview
About The Role
As our Returns Operative, you will ensure that the depot always runs smoothly and you will work very closely with our Drivers as they return to the Depot, dealing with any issues that might arise.
Our Returns Operative will provide on-going support to our Drivers making sure that all deliveries throughout the day are completed, on time, every time, whilst remaining legally compliant with Transport legislation and Working Time Directives.
- Salary: £25,116.00 per annum
- Hours: 4 on 4 off / 9am- 9pm (40.25 hours per week)
- Job Type: Full time and permanent contract
- Location: Unit 1, Middleton Avenue, Strutherhill Industrial Estate, Larkhall, ML9 2UN
Here's What You Can Expect To Be Doing
- De-brief all returning vehicles to the depot
- Checking for any damages and safety issues
- Communicating with Drivers regarding the daily runs and dealing with any issues
- Reporting any defects
- Managing VOR’s
- Downloading camera footage taken from the vehicles and tachograph machines
- Liaise with our vehicle management unit, subcontractors and Drivers
A Few Things About You
- An understanding of transport legislation and logistics operation
- Able to build good relationships with people even when under pressure
- Challenge any vehicle issues or damages with our Drivers
- Able to make decisions in the absence of the Depot Manager to drive performance and service
- React quickly to information and be able to solve problems independently
- Good communication skills both verbally and written
- Competent use of Microsoft, particularly Excel
A Bit About Us
We may have started small, but we’ve always had very big ideas. We launched in 2000 and we just haven’t stopped; a years’ worth of achievements always seems more like three at AO.
Our customers and now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves.
But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it.
Our Benefits
- 24 days holiday
- At least 5% contribution pension scheme
- Healthcare Cashback Scheme
- Exclusive Staff Discount
- Enhanced Maternity, Paternity and Adoption Packages
- Expression of wish service
- Make a difference days (x2 fully paid charity days a year)
- Share-save Scheme
To see all our benefits and perks, visit our AO Benefits page.