AO Jobs

Job Overview


£60,000-75,000 Permanent





Job Overview

About The Role

We’re currently embarking on a hugely exciting internal transformation; transitioning our development teams to fully independent, autonomous and cross-functional product teams; a business-wide initiative led by our CEO John Roberts.

Currently, we have over twenty development teams and a tech department of over two hundred people, and we’re not slowing down.

As part of this transformation we’re rearchitecting our platforms to separate our estate into independently deployable products, around which we’re rebuilding cross-functional teams within a Team of Teams structure; groups of teams with shared objectives and overarching goals

For more details about the role, please contact #AOJobs

Here's What You Can Expect To Be Doing

Working with Product Owners, Team Leads and Software Development Managers, you’ll guide them on technical approaches enable a high tech omni-channel customer experience - either over the phone, through MyAccount or even our ChatBot.

You’ll provide teams and individuals with strong technical leadership in product design and development through consultation, evangelism, guidance, influence and support.

You’ll have input and influence into the resilience, security, observability and testing strategies of products, and work with the respective teams under a philosophy of continuous improvement.

Evangelising these things both inside and outside of teams, through coaching, demos, workshops and externally at local meetups or wider in an ambassadorial role for AO.

Helping the teams to measure technical debt, you’ll have strategies to tackle through helping with the creation of technical backlogs, refactoring and testing strategies.You’ll be key in helping to breaking up existing applications into smaller, more discreet products and help transition to event driven architecture

A Few Things About You

You have a deep understanding of C#, .NET and AWS, along with frameworks, tools and best practice, and extensive experience in architecture, API design and building scalable, distributable, maintainable and high-performance software.

A natural communicator, you’re able to flex your style to convey ideas to a variety of audience types, both technical and non-technical alike.

You thrive on bringing out the best in those around you, you favour coaching, mentoring, collaboration and empowerment over heroism.

A Bit About Us

At AO, we want to make sure our customers are happy. When they have a smile on their face, we know we’ve done a good job. It’s at the heart of everything we do, and it’s why our logo is always smiling.

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re passionate, relentless and full of beans, determined to make a difference and change the world for the better. From massive changes to tiny tweaks - making a difference is what keeps us driven.

It started at a pub in Bolton with a £1 bet and a belief that things could be done better!

Why Choose AO?

Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow.

With AO, the sky’s the limit. We’ll support you to be the best version of yourself and always drive your career forward.

We keep things simple. We say things like "treat every customer like they’re your gran" and "make decisions your mum would be proud of" because we’re personal and act with integrity - every day in every action.

We’re forward thinking with both Tech and our people. We know how important family and wellbeing are - flexibility is key to be able to get that balance of life just right, so we operate core hours of 10-4pm to support your lifestyle.

It’s not about where you work, but about how you work and the value you add. This means for most roles, you can split your time working from home, the office, or a coffee shop if that’s where you thrive the most. Whatever the task, project or product, we trust our teams to work together, collaborate and make the sensible choice.

We believe diversity will help us find a better way. We want our workforce to be as diverse as our customers by celebrating, valuing and respecting every individual. We achieve this by nurturing a culture of inclusion where every voice matters. We welcome applications from everyone and we can make adjustments to our interview process according to your needs.

Our Benefits

We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.

To see all our benefits and perks, visit our AO Benefits page.

• Feel free to have a chat with us about our flexible ways of working.

• You can take up to 5 days out of the business a year to use for development in your role and we’ll cover the cost.

• We have our own library, if you've seen something which interests you, we can order in a copy. Just add it to the library when you've done.

• 25 days holiday (Excluding Bank Holidays)

• At least 5% contribution pension scheme

• Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.

For more details about the role, contact


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