AO Jobs

Job Overview


People / HR



Job Overview

About The Role

The People Services Team at AO are responsible for administering and coordinating activities for AO'ers (our employees) throughout the employment lifecycle. You will proactively deliver a people administration service across all business locations, supporting the wider People teams (L&D, reward & recruitment), AOer’s, and line managers with People administration support across the whole AO life cycle.

The People Coordinator will join our diverse family alongside a team of animal lovers and keen jet setters!

Here's What You Can Expect To Be Doing

•You will proactively deliver a people administration service across all business locations

•You will also be a key point of contact for all people queries, managing the people inbox/ticketing system in order to meet SLA’s.

•Ensure that all employee details are recorded accurately across starters, leavers and as AOer’s move within our people systems.

•Onboarding new AOers into the business being the first point of contact as an AOer starts their journey

A Few Things About You

·Experience of working in an HR / People Services environment
·Evidence of building good relationships with colleagues and key contacts across the business
·Familiarity with using business systems such as Word (including mail merges, document control and tracking changes, Excel (including formulas and logic) and ideally, an PEOPLE system or similar enterprise system
·Understanding of the provisions of the GDPR and their applicability to the People Administrator role

A Bit About Us

At AO, we want to make sure our customers are happy. When they have a smile on their face, we know we’ve done a good job. It’s at the heart of everything we do, and it’s why our logo is always smiling.

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re passionate, relentless and full of beans, determined to make a difference and change the world for the better. From massive changes to tiny tweaks - making a difference is what keeps us driven.

It started at a pub in Bolton with a £1 bet and a belief that things could be done better!

Why Choose AO?

Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow.

With AO, the sky’s the limit. We’ll support you to be the best version of yourself and always drive your career forward.

We keep things simple. We say things like "treat every customer like they’re your gran" and "make decisions your mum would be proud of" because we’re personal and act with integrity - every day in every action.

Our Benefits

We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.

To see all our benefits and perks, visit our AO Benefits page.

• 25 days holiday (Excluding Bank Holidays)

• At least 5% contribution pension scheme*

• Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.

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