A Bit About Us
We’re a bunch of people who go to great lengths to make sure our customers are the happiest customers out there. We may sell everything from washing machines to PlayStations, but at our core we’re a people business.
We roll up our sleeves and work together to make things happen. From logistics, recycling to our award winning IT teams, almost everything we do, we do ourselves to make sure every aspect of our customer journey is done properly.
We launched in 2000 as a result of a £1 bet in a Bolton pub. 18 years later we have a 5* TrustPilot rating (after 100K reviews), expanded our business into Europe and floated on the London stock exchange, but we never lose sight of what we’re about.
More About the Role
We’re looking for someone to lead and develop our MDA team in a fun environment where 2 days are never really the same. You need to be quick thinking, fast paced, adaptable, great at building relationships but most of all, be people driven. We’re responsible for the company’s largest asset (our inventory) but we’re also responsible for our most valuable asset (our people) so your people skills need to be top notch. This ensures your team achieve their personal objectives and collectively we achieve our departmental objectives with our Trading colleagues and suppliers.
Here's What You Can Expect to be Doing
* Presenting to internal and external stakeholders
* Responsible for proposing and delivering the MDA stock budget
* Ensure outstanding stock availability for our customers
* Devise and implement supplier strategies
* Build and maintain internal relationships with key departments
* Lead and develop a team of ambitious and committed individuals
A Few Things About You
* Good negotiator and influencer
* Extremely customer focussed
* Very organised with good prioritising skills
* Adaptable to change as things change very quickly
* Willing to share knowledge and develop your team
Why Choose AO?
At AO, our culture and our AO’way of doing things is vital to our success. We’re passionate people, determined to do whatever’s necessary to make our customers happy.
The AO motto is "treat every customer like you’d expect your nan to be treated, and make decisions your mum would be proud of". To do this, we train and empower each and every AO’er to strive for better ways of doing whatever they are doing.
Our AO’ers don’t just go through the motions and follow processes, it just isn’t our thing. We don’t follow trends, we set them.
Great People Deserve Great Things
As an AO employee you can take full advantage of our benefits package. As well as the fundamentals, like pensions and holidays, we have designed our "AO Perks" to help you out financially and make your work life a little easier.