AO Jobs

Job Overview


Brand & Marketing



Post Code

M3 5FS

Job Overview

About The Role

It’s an exciting time within the AO CRM channel, as we are beginning a journey of creative transformation which is focusing on creating the best customer experience.

We are looking for a confident junior email designer who can create email designs for our CRM channel. This position will work closely with a senior email designer alongside our copywriting team.

Based out of our Manchester creative hub, you’ll be joining a creative team with designers, artworkers, copywriters, and motion designers. With a great eye for detail and a real passion for email creating, you will need to be used to working in a fast-paced, deadline-driven environment across multiple projects.

Great communication skills are essential and the ability to tackle every aspect of projects from start to finish is a must.

Here's What You Can Expect To Be Doing

  • Designing email marketing campaigns that drive new content using responsive design and utilising data to inform decisions.
  • Working to AO brand guidelines to produce emails for our CRM channel.
  • By using our existing XD templates to create great layout & visual compositions for our emails
  • When required, work closely with copywriters, developers, and stakeholders to understand project objectives, assist in the creation of concepts and produce highly engaging artwork.

A Few Things About You

  • Has genuine love for email design
  • Possesses strong interpersonal and communication skills, with some experience of working within a creative team.
  • Is able to work under pressure to deadlines and multi-task effectively, taking accountability for my own work.
  • Obsesses the detail and has a huge passion for delivering quality work.
  • Demonstrates good layout, design, and typography skills
  • Fluent in using Adobe Photoshop
  • Displays an understanding of responsive design and UX methodologies is a huge bonus
  • Knowledge of Adobe XD is a huge bonus but not essential

Why Choose AO?

Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow.

With AO, the sky’s the limit. We’ll support you to be the best version of yourself and always drive your career forward.

We keep things simple. We say things like "treat every customer like they’re your gran" and "make decisions your mum would be proud of" because we’re personal and act with integrity - every day in every action.

Our Benefits

We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.

To see all our benefits and perks, visit our AO Benefits page.

• 25 days holiday (Excluding Bank Holidays)

• At least 5% contribution pension scheme*

• Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.

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