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Job Overview

Department

IT

Location

Bolton

Job Overview

About The Role

Over the past year, we have seen a significant increase in customers turning to online shopping. To keep up with the demand we are scaling up our business, this involves bringing online several new warehouses and outbases across the UK.

We have also got big ambitions to become the global destination for electricals. We are looking for someone to work on the delivery of cutting edge technologies in a rapidly expanding and dynamic company. The candidate will have a strong ability to offer high level technical expertise regarding the stability and growth of both current and future systems.

This role will be key in helping us deliver our growth plans and to help maintaining our ever expanding site locations.

Here's What You Can Expect To Be Doing

As a member of the network team you will be involved in all aspect of the groups WAN, LAN and WiFi infrastructure with a primary focus on providing 2nd/3rd line support for our sites. This includes the end to end delivery of new sites and deployment of new technologies.

As well as focusing on implementing new solutions, you will be responsible for the network’s stability and robustness. This role will demand a highly technical background and the ability to understand, manage and resolve incidents of varying scale and complexity. This role requires excellent communication skills and the ability to translate highly complex issues to nontechnical members of staff or 3 parties. Specifically, this role will require an excellent ability to methodically perform an analytical thought process, which will include extracting information from business users and diagnostic tools.

AO currently has around 40 sites in the UK and 7 in Germany but as the business continues to grow this number is going to rapidly increase over the coming months and years. You will be required to liaise with our project managers and third parties for support issues and procurement.

AO is a fast-paced business which moves quickly to fuel growth therefore this will be reflected in the role, so you’ll need that drive to grow with the business. Training and support will be given where required and you will be working very closely with our vastly experienced network team.

The role will primarily be based in our head office in Bolton however flexibility will be required as there will be some travel to sites when required.

A Few Things About You

Essential

· Cisco Switching Configuration

· Knowledge of WAN technologies (MPLS, SD-WAN)

· Firewall admin and management (FortiGate, Palo Alto)

· Wi-Fi deployment and support (Extreme)

· Network monitoring (Solarwinds)

· IP Subnetting

· Working on sites throughout UK - possibly Germany

· Network drawings and documentation

· Vendor and supplier management

· Procurement

· Working in line with project plans

· Network troubleshooting

· Wireless troubleshooting

Desired but not essential

· Office365

· AWS network technologies (Transit gateway, direct connects, load balancers)

· Network Automation

· CCTV implementation

· Door Access Control implementation

· Radius

· Certificate authentication

A Bit About Us

At AO, we want to make sure our customers are happy. When they have a smile on their face, we know we’ve done a good job. It’s at the heart of everything we do, and it’s why our logo is always smiling.

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re passionate, relentless and full of beans, determined to make a difference and change the world for the better. From massive changes to tiny tweaks - making a difference is what keeps us driven.

It started at a pub in Bolton with a £1 bet and a belief that things could be done better!

Why Choose AO?

Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow.

With AO, the sky’s the limit. We’ll support you to be the best version of yourself and always drive your career forward.

We keep things simple. We say things like "treat every customer like they’re your gran" and "make decisions your mum would be proud of" because we’re personal and act with integrity - every day in every action.

We’re forward thinking with both Tech and our people. We know how important family and wellbeing are - flexibility is key to be able to get that balance of life just right, so we operate core hours of 10-4pm to support your lifestyle.

It’s not about where you work, but about how you work and the value you add. This means for most roles, you can split your time working from home, the office, or a coffee shop if that’s where you thrive the most. Whatever the task, project or product, we trust our teams to work together, collaborate and make the sensible choice.

We believe diversity will help us find a better way. We want our workforce to be as diverse as our customers by celebrating, valuing and respecting every individual. We achieve this by nurturing a culture of inclusion where every voice matters. We welcome applications from everyone and we can make adjustments to our interview process according to your needs.

Our Benefits

We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.

To see all our benefits and perks, visit our AO Benefits page.

· Feel free to have a chat with us about our flexible ways of working.

· You can take up to 5 days out of the business a year to use for development in your role and we’ll cover the cost.

· 25 days holiday (Excluding Bank Holidays)

· At least 5% contribution pension scheme

· Dedicated wellness initiatives that support a healthy work / life balance

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