Jobs

Job Overview

Department

Brand and Marketing

Location

Bolton

Job Overview

A Bit About Us

We’re a bunch of people who go to great lengths to make sure our customers are the happiest customers out there. We may sell everything from washing machines to PlayStations, but at our core we’re a people business.

We roll up our sleeves and work together to make things happen. From logistics, recycling to our award winning IT teams, almost everything we do, we do ourselves to make sure every aspect of our customer journey is done properly.

We launched in 2000 as a result of a £1 bet in a Bolton pub. 18 years later we have a 5* TrustPilot rating (after 100K reviews), expanded our business into Europe and floated on the London stock exchange, but we never lose sight of what we’re about.

More About the Role

Reporting to the Implementation Manager, you will assist with the day to day processes across all brand streams, to help ensure projects are delivered on time and to a high quality.

You will be working alongside the wider teams which include Design, Production, PR, Facilities, as well as third parties. As a key member of the Implementation Team, you will ensure all teams are briefed and work collaboratively to maintain consistency across all campaigns.

If you thrive in a fast paced, ambitious and creative surroundings we would love to hear from you.

Here's What You Can Expect to be Doing

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Taking briefs from various teams, understanding the relevant project detail and requirements, and working with creatives/suppliers to complete the projects.
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Ensure project milestones are communicated, and relevant stakeholders have full visibility to sign off work.
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Assist in managing expectations to stakeholders around project scope, timescales, risks and dependencies.
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Liaising with the Creative Studio Manager to schedule design time.
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Briefing the designers on project requirements.
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Liaising with print / merchandise / event suppliers.
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Work closely with third parties including digital agencies.
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Organise meetings to ensure the internal teams, wider business and third party owners are working in collaborative way.
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Supporting local brand teams based in Europe.
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Build strong relationships with business stakeholders and get very close to the day-to-day processes in order to develop deep business knowledge.

A Few Things About You

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Have the ability to manage multiple projects streams at any one time, and prioritise workload.
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Proud to be an AO brand ambassador.
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Great communicator with fantastic interpersonal skills.
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A natural at pulling teams together ensure there is always effective collaboration and communication.
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Eagerness to self-develop, learn new things and implement new ideas.
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Ability to work in a fast-paced and challenging department.
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Strong multi-tasking and organizational skills.

Why Choose AO?

At AO, our culture and our AO’way of doing things is vital to our success. We’re passionate people, determined to do whatever’s necessary to make our customers happy.

The AO motto is "treat every customer like you’d expect your nan to be treated, and make decisions your mum would be proud of". To do this, we train and empower each and every AO’er to strive for better ways of doing whatever they are doing.

Our AO’ers don’t just go through the motions and follow processes, it just isn’t our thing. We don’t follow trends, we set them.

Great People Deserve Great Things

As an AO employee you can take full advantage of our benefits package. As well as the fundamentals, like pensions and holidays, we have designed our "AO Perks" to help you out financially and make your work life a little easier.

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