Job Overview


Site Maintenance and Facilities



Job Overview

A Bit About Us

At AO, we’re in the business of better tomorrows for our customers, and we do whatever it takes to make sure they’re the happiest they can be. We may sell everything from washing machines to PlayStations, but putting smiles on our customers’ faces is at the heart of everything we do.

We’re big believers in making sure every job is done properly, which is why we do everything the AO way. Our award-winning teams work their magic behind the scenes to make sure every customer’s experience is totally effortless. We do our bit for the environment too, with our very own recycling plant to make sure we’re as green as we look. We’re always looking for ways to make our customers as happy as can be, wherever possible.

More About the Role

The Facilities co-ordinator is responsible for supporting the Facilities/Estates department to ensure that our UK Estate is kept to a high standard and provides a safe, functional and happy place for our people.

You will be pro-active in ensuring continuous improvement of our Head Office, AO sites, Warehouses, Outbases and Facilities Management department, demonstrating the ability to identify and prioritise site requirements.

Act as a key point of contact for issues and queries and ensure that they are passed to the relevant on-site maintenance or contracted maintenance provider in a timely manner.

Due to the nature of our business, as part of the facilities team you will need to be flexible and available for on call duties as part of a rota.Predominantly based at our Bolton Head office with an expectancy to travel to our UK estate as and when required

Here's What You Can Expect to be Doing

Development support (new sites)Other ad-hoc dutiesUtility contracts managementOn-call rotaSite InspectionsReactive work PPM (Planned Preventative Maintenance) overseeing Obtain quotes and place purchase orders, check invoicesAssisting the on-site maintenance teamJob logging & updatingService contract management for all sitesCompilation of reports Legal Document Review Contract set upContractor liaison, contractor management and customer liaison (warehouse managers, office staff, H&S team, etc.)

A Few Things About You

We believe that in order for you to do your best, we need to support your other commitments. This means working in a way that offers you flexibility, whilst getting the job done. Feel free to have a chat with us about our flexible ways of working.

At AO we believe diversity will help us find a better way. We want our workforce to be as diverse as our customers by celebrating, valuing and respecting every individual. We achieve this by nurturing a culture of inclusion where every voice matters. We welcome applications from everyone and we can make adjustments to our interview process according to your needs.

  • A minimum of 2 years’ professional experience within a facilities role working in a fast-paced office environment is essential
  • Ability to work under pressure
  • Decisive yet methodical
  • Customer focused
  • Open Communicator with excellent relationship building skills
  • Excellent written and verbal communication skills to deal with people and emergency situations
  • Ability to use initiative and problem solve
  • Self-motivated, methodical and highly organised
  • Basic Health & Safety knowledge and understand the requirement for RAMS & Insurance from Contractors
  • Travel - driving license.

Why Choose AO?

We’re in the business of better tomorrows, for both our customers and our people. A better tomorrow means finding a place that’ll reward your curiosity. A place that encourages you to ask ‘why’. Somewhere that feeds your imagination and gives you the support to bring those ideas to life.

If you’re the kind of person who wants to learn and help others achieve, who always sees the glass half-full with an appetite for what’s next, you’ll fit right in with us.

In return, you’ll be an integral part of an award-winning team who are forward-thinking and innovative. You can also take up to 5 days out of the business a year to use for development in your role and we’ll cover the cost.

We’re about looking at the bigger picture - the better tomorrow. And no matter what that looks like to you, we’ll make sure you’ve got everything you need to make it happen.

Great People Deserve Great Things

As an AO’er you can take full advantage of the benefits and perks we have to offer

  • Feel free to have a chat with us about our flexible ways of working.
  • You can take up to 5 days out of the business a year to use for development in your role and we’ll cover the cost.
  • We have our own library, if you've seen something which interests you, we can order in a copy. Just add it to the library when you've done.
  • 25 days holiday (Excluding Bank Holidays)
  • At least 5% contribution pension scheme
  • Dedicated wellness initiatives that support a healthy work / life balance, ranging from our 24hr employee assistance programme to subsidised gym membership.

To see all of our benefits and perks visit our AO Benefits page.

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