Job Overview


Brand and Marketing



Job Overview

A Bit About Us

We’re a bunch of people who go to great lengths to make sure our customers are the happiest customers out there. We may sell everything from washing machines to PlayStations, but at our core we’re a people business.

We roll up our sleeves and work together to make things happen. From logistics, recycling to our award winning IT teams, almost everything we do, we do ourselves to make sure every aspect of our customer journey is done properly.

We launched in 2000 as a result of a £1 bet in a Bolton pub. 18 years later we have a 5* TrustPilot rating (after 100K reviews), expanded our business into Europe and floated on the London stock exchange, but we never lose sight of what we’re about.

More About the Role

This role in our CRM team is responsible for developing emails using HTML and CSS, manipulating PSDs to slice images, deploying emails via an ESP and troubleshooting rendering issues. You will also be creating dynamic content using ESP filter logic to target specific customers. The ideal candidate will be passionate about email development, keeping up with trends and best practices to constantly improve email templates.

Here's What You Can Expect to be Doing


Building and maintaining responsive email templates, including dynamic content, which are consistent with email best practices

Manipulating PSDs to slice images

Troubleshooting rendering issues across various browsers, email clients and devices

Executing campaigns using ESP filter logic

Maintaining awareness of email design and development trends to drive innovation

A Few Things About You


1-2 years’ experience developing and deploying emails via an ESP

Proven ability of working with HTML/CSS

Experience in using an ESP (ideally within Experian/Cheetah)

Proficient using Adobe Creative Suite (specifically Dreamweaver and Photoshop)

Strong attention to detail - you spot things others don't!

Why Choose AO?

At AO, our culture and our AO’way of doing things is vital to our success. We’re passionate people, determined to do whatever’s necessary to make our customers happy.

The AO motto is "treat every customer like you’d expect your nan to be treated, and make decisions your mum would be proud of". To do this, we train and empower each and every AO’er to strive for better ways of doing whatever they are doing.

Our AO’ers don’t just go through the motions and follow processes, it just isn’t our thing. We don’t follow trends, we set them.

Great People Deserve Great Things

As an AO employee you can take full advantage of our benefits package. As well as the fundamentals, like pensions and holidays, we have designed our "AO Perks" to help you out financially and make your work life a little easier.

Thank you, your application has been submitted

Apply Now