Job Overview


£53,000-65,000 Permanent


Systems & Engineering



Job Overview

A Bit About Us

At AO, we’re in the business of better tomorrows for our customers, and we do whatever it takes to make sure they’re the happiest they can be. We may sell everything from washing machines to PlayStations, but putting smiles on our customers’ faces is at the heart of everything we do.

We’re big believers in making sure every job is done properly, which is why we do everything the AO way. Our award-winning teams work their magic behind the scenes to make sure every customer’s experience is totally effortless. We do our bit for the environment too, with our very own recycling plant to make sure we’re as green as we look. We’re always looking for ways to make our customers as happy as can be, wherever possible.

More About the Role

You’ll act as the conduit between the customer, the business and AO Tech, helping the Data Engineering, Analytics & AI (DEA&AI) team act as a service and delivery partner to the business as part of AO’s ambitious strategic Data programme. This will be a comprehensive programme of data led initiatives that will transform AO’s ability to manage and use data for strategic advantage. Engaging with senior stakeholders, you’ll work closely with Data Product Managers to own, shape, maintain and execute against AO’s Data Roadmap.

You’ll help AO deliver the right stuff as quickly as possible, ensuring everybody understands where your projects are up to, how (and when) are they being implemented and how we are measuring success. The programme of work is broad with initiatives ranging from building capability to transforming the organisation to delivering data insights to fostering data innovation.

Building strategic relationships with key stakeholders at all levels of the organisation, understanding what they do and what’s important to them will be vital to this role. You’ll also invest time understanding the key functions and processes of the areas of the business your projects are impacting, and how that business area contributes to a top-notch AO customer experience.

This is a remote-first role and is advertise on the following basis:

Role is open to UK-based candidates only. You must be eligible to work in the UK with no restrictions

You are expected to work from home most of the time with a minimum 1 day-week spent in the office in Bolton (post COVID-19 lockdown)

You are also expected to take part in face to face team events that are deemed essential (post COVID-19 lockdown)

You will be provided with the necessary equipment to perform your role

You must have a fast and reliable broadband / WiFi connection to be able to work remotely in an effectively way

Here's What You Can Expect to be Doing

Working closely with the relevant business unit representatives and AO Tech, you’ll help maintain direction and delivery of AO’s Data Programme. The backlogs of prospective work will be clearly understood, and the potential work valued and prioritised accordingly. You will use a mindset of creating competitive advantage by capturing growth, profit and cost optimisation opportunities with data.

You’ll foster a culture of collaboration with Data Product Managers, Business Analysts, Data Architects, development teams and other key areas of the business who are responsible for delivering change for AO. You’ll work collaboratively with our passionate blended teams of in-house and 3rd party talent; you will support our teams in understanding data requirements and their associated benefits. You will play a key role in shaping, planning, implementing and delivering value in a challenging and fast paced environment.

You’ll provide a clear vision and direction to the delivery teams and stakeholders throughout the delivery of the programme, including operating programme board review meetings to check progress, agree direction. You will ensure appropriate integration and collaboration with other programme managers takes place to ensure the Data programme has access to the right resource at the right time.

You’ll ensure appropriate reviews are undertaken to measure the performance of change delivered by projects, once work is live and being used. You will manage relationships at a senior level and positively influence those around you to drive the importance of the data strategy.

A Few Things About You

You’ll have demonstrable experience operating as a senior project or programme manager, with demonstrable experience of delivering a range of complex and interconnected data initiatives as part of a strategic transformation programme.

You can demonstrate a good working understanding of both Agile and Waterfall methodologies and are familiar with a range of programme methodologies, stage gates and frameworks referenced in the APM PMBOK.

You’ll have good understanding and appreciation for data technologies, data management and data exploitation.

You’ll have solid experience managing programme budgets, creating business cases, negotiating funding sources and providing clear and accurate programme / project financial trackers.

You’ll have experience working with distributed teams and remote-first teams

You are a confident public speaker and are not afraid to have difficult conversations.

Being highly organised and an effective communicator are two key traits that come easy to you. You’re the kind of person who takes on new challenges with a growth mindset and is constantly seeking for a better way to do things.

Why Choose AO?

We’re in the business of better tomorrows, for both our customers and our people. A better tomorrow means finding a place that’ll reward your curiosity. A place that encourages you to ask ‘why’. Somewhere that feeds your imagination and gives you the support to bring those ideas to life.

If you’re the kind of person who wants to learn and help others achieve, who always sees the glass half-full with an appetite for what’s next, you’ll fit right in with us.

In return, you’ll be an integral part of an award-winning team who are forward-thinking and innovative. You can also take up to 5 days out of the business a year to use for development in your role and we’ll cover the cost.

We’re about looking at the bigger picture - the better tomorrow. And no matter what that looks like to you, we’ll make sure you’ve got everything you need to make it happen.

Great People Deserve Great Things

As an AO’er you can take full advantage of the benefits and perks we have to offer

  • Feel free to have a chat with us about our flexible ways of working.
  • You can take up to 5 days out of the business a year to use for development in your role and we’ll cover the cost.
  • We have our own library, if you've seen something which interests you, we can order in a copy. Just add it to the library when you've done.
  • 25 days holiday (Excluding Bank Holidays)
  • At least 5% contribution pension scheme
  • Dedicated wellness initiatives that support a healthy work / life balance, ranging from our 24hr employee assistance programme to subsidised gym membership.

To see all of our benefits and perks visit our AO Benefits page.

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