AO Jobs

Job Overview


Finance & Accounting


Bolton Hybrid

Job Overview

About The Role

We are on the lookout for an experienced Credit Controller to manage a portfolio of customer accounts in all things credit management. You’ll have a continuous drive to reduce overdue balances and ensure all customers trade within their agreed credit limits. You’ll need to apply a high level of due diligence in the onboarding of new customers. You’ll provide management with regular status updates and ensure queries are escalated and resolved within agreed SLA’s.

Here's What You Can Expect To Be Doing

  • You’ll manage client debt balances and the chasing of outstanding accounts to ensure we reduce overdue balances.
  • You’ll continually review customers' credit limits to make sure it aligns with their situation.
  • It is important that you pay close attention to the detail when onboarding new customers, this will prevent future mistakes.
  • You’ll have a need to produce management information on credit status and aged debtors.
  • It is crucial that you liaise with internal and external bodies to resolve queries quickly and effectively.
  • You’ll be responsible for issuing monthly customer statements, account and statement reconciliations, and general administration.

A Few Things About You

  • You’ll have previously worked in a busy sales ledger environment
  • You’ll have used financial accounting software, such as Microsoft Dynamics (AX)
  • As the role deals with a large volume of data, strong Excel skills are certainly needed.
  • You’ll be able to prioritise workload and be willing to learn and proactively seek resolutions
  • It’s important that you’re a good team player as well as have the ability to work independently
  • You’ll need to be well organised and be able to work to deadlines displaying speed and a strong eye for detail.

A Bit About Us

At AO, we want to make sure our customers are happy. When they have a smile on their face, we know we’ve done a good job. It’s at the heart of everything we do, and it’s why our logo is always smiling.

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re passionate, relentless and full of beans, determined to make a difference and change the world for the better. From massive changes to tiny tweaks - making a difference is what keeps us driven.

It started at a pub in Bolton with a £1 bet and a belief that things could be done better!

Why Choose AO?

Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow.

With AO, the sky’s the limit. We’ll support you to be the best version of yourself and always drive your career forward.

We keep things simple. We say things like "treat every customer like they’re your gran" and "make decisions your mum would be proud of" because we’re personal and act with integrity - every day in every action.

Our Benefits

We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.

To see all our benefits and perks, visit our AO Benefits page.

• 25 days holiday (Excluding Bank Holidays)

• At least 5% contribution pension scheme*

• Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.

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