A Bit About Us
We’re a bunch of people who go to great lengths to make sure our customers are the happiest customers out there. We may sell everything from washing machines to PlayStations, but at our core we’re a people business.
We roll up our sleeves and work together to make things happen. From logistics, recycling to our award winning IT teams, almost everything we do, we do ourselves to make sure every aspect of our customer journey is done properly.
We launched in 2000 as a result of a £1 bet in a Bolton pub. 18 years later we have a 5* TrustPilot rating (after 100K reviews), expanded our business into Europe and floated on the London stock exchange, but we never lose sight of what we’re about.
More About the Role
The commercial team look after the pricing and proposition shown to the customer and developing this to its best level. The role will cover the UK and DE strategy and analysis.
No day to day is the same at AO and the role requires someone to think outside the box and drive the best options for the customer.
Here's What You Can Expect to be Doing
Driving the proposition working closely with German and UK colleagues.
Reporting on and analysing income, uptakes and customer behaviour.
Challenging the current norm and driving to be the best in class.
To be the go-to person for all questions and the owner of your area.
A Few Things About You
- Use of SQL is desirable but not essential.
- Driven and enthusiastic
- Hardworking and caring about your output
- Resilient when not everything is achieved first time but driven enough to try again and create success
Why Choose AO?
At AO, our culture and our AO’way of doing things is vital to our success. We’re passionate people, determined to do whatever’s necessary to make our customers happy.
The AO motto is "treat every customer like you’d expect your nan to be treated, and make decisions your mum would be proud of". To do this, we train and empower each and every AO’er to strive for better ways of doing whatever they are doing.
Our AO’ers don’t just go through the motions and follow processes, it just isn’t our thing. We don’t follow trends, we set them.
Great People Deserve Great Things
As an AO employee you can take full advantage of our benefits package. As well as the fundamentals, like pensions and holidays, we have designed our "AO Perks" to help you out financially and make your work life a little easier.