Bookings and Fulfilment Coordinator

About The Role

There’s no doubt that our Supply Chain Team work at ‘AO Speed’ and that’s why they’re always growing. This is where you come in. You’ll have the opportunity to play a key part within AO, have some amazing conversations, gain loads of knowledge about the supply chain and develop new and exciting skills!

You’ll be speaking to our suppliers to help get everything booked into our warehouse on time. But that’s not all of it, you’ll also be managing the supplier order books and meeting with some amazing internal and external people! You’ll also be given the opportunity to work autonomously once you know what your day to day looks like.

We know we work better when we’re together, so all our AOers come into the office Monday to Friday. We collaborate more easily, have continual conversations, we’re more creative, give better support, and all this makes us more motivated and even better at what we do.

Here's What You Can Expect To Be Doing

• You will be booking deliveries from the supplier into the warehouse - ensuring a smooth distribution of goods in
• Managing the supplier order book
• Build and maintain relationships with internal & external stakeholders
• Enhance your system knowledge (Core, Relex, Pass, Geac)
• KPI management, producing weekly reports for suppliers, reporting data accurately and turning it into useful information
• Processing supplier manifests
• Build and maintain relationships with internal & external stakeholders
• Placing short term KLS orders against supplier lead times
• KPI Management, producing weekly reports for suppliers (data reporting)
• Achieving KPI targets; relating to customer fulfilment & KLS deliveries

A Few Things About You

• Competent on MS Office, particularly Excel
• Ability to communicate confidently internally and externally
• Able to use initiative and work well under pressure

A Bit About Us

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.

Our Benefits

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Our Value Creation Plan; We've created a unique long term bonus plan for every AOer to share in our success, giving you the opportunity of an exceptional reward in return for exceptional business performance.
• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised Starbucks!

To see all our benefits and perks, visit our AO Benefits page.