A Bit About Us
We may have started small, but we’ve always had very big ideas. We launched in 2000 and we just haven’t stopped; a years’ worth of achievements always seems more like three at AO.
Our customers and now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves.
But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it.
At AO Recycling, we’re committed to extracting as much value as possible from the Waste Electrical and Electronic Equipment (WEEE) that gets thrown away by UK households every year. Like the rest of the AO Group, we are a very exciting and enthusiastic company that likes to think big. Our new plant in Telford, Shropshire is state of the art and able to process more items, more efficiently than any other site in the UK and this is where the role will be based.
More About the Role
We are looking for a self-motivated and determined individual to join a growing business in the recycling sector. This newly created role is ideally suited to a sales generalist, with its varied remit, covering sales and sales generation for both inbound services and outbound materials.
You will be enthusiastic and organised, with a winning mentality to consistently deliver business targets and delight to our customers.
You will have demonstrated the ability to manage sales pipelines, lead generation and closing opportunities whilst representing both AO Recycling’s best in class services and cultural values.
You will support the development of a sales strategy, working closely with the Business Development Manager, Commercial Team and Sales and Marketing Director. This strategy will be multi-faceted and incorporate execution of the strategy.
You will be experienced in results-orientated environment, understanding market drivers, recognising the value of great service and support, and ultimately delivering bottom line performance.
You will be comfortable in understanding complicated service propositions along with more simple transactional deals, across embedded customers and also with prospective customers.
Here's What You Can Expect to be Doing
Build relationships at all levels, understanding the impact of the sales function on all business areas.Customer base management, ensuring the base of customers are diverse, loyal, engaged and transactional.Building relationships with customers underpinned by professional service excellence, mutual understanding and loyalty.Provide competitor insight, market trends and work closely with the Business Development Manager to ensure AO Recycling maximise sales opportunities.Provide feedback on propositions and work closely with other teams to evaluate propositions to maximise conversion to sales.Managing a sales pipeline including opportunity qualification, diary management and requirements to close the deal.Continuously review the market place, understanding potential opportunities and driving lead generation via multiple routes (including outbound calling, face to face meetings, facility tours, mail shots, article publications, etc)Manage existing customer base, ensuring AO Recycling retain the trust and loyalty of the customer base, whilst also continuously improving customer experience and enhancing the proposition.Deliver best in class on-boarding process for new customers, liaising closely with finance, transport, operational and compliance teams.Gain an understanding of the markets, pricing, services, costs to fulfil the services and capacity to drive volumes across multiple products/services/channels.Report into the Business Development Manager, as part of the Commercial Team.
A Few Things About You
Key skills for the B2B Sales Executive:
* Experience of working within a sales environment (both face to face sales and via telephone).
* Be able to explain the products and services, with the ability to understand the detail behind the product and proposition.
* Challenge objections and demonstrate the value of AO Recycling’s services and products.
* Experience of working alone and in a small team.
* Strong communication skills and ability to build relationships quickly.
* Sales conversion.
* Demonstrable ability to shape the sales strategy and grow with the business.
* A strong tenacious character who is willing to question the status quo, and lead and execute the sales strategy.
* Experience of demonstrating commercial awareness and how to drive business value.
* Have strong influencing and negotiating skills.
* Self-sufficient, proactive and flexible.
* Organised, structured approach to work.
* Full UK driving licence.
Why Choose AO?
Part of the AO Group, including leading online electrical retailer, AO Recycling have a state of the art recycling plant, processing 700,000 fridges each year, along with other large domestic appliances (such as washing machines and cookers) which have reached the end of their useful life.
Great People Deserve Great Things
As an AO employee you can take full advantage of our benefits package. As well as fundamental benefits, like pensions and holidays, we have designed our "AO Perks" to help you out financially, make your work life a little easier or make your home life a lot more fun.