AO Jobs

Customer Services

No Scripts. Just one simple idea..

As an online retailer, your service is what sets you apart.

Making customers happy isn’t about following scripts. It’s about giving you the autonomy to make customers happy. At AO we treat every customer like our gran and make decisions our mums would be proud of.

Our Advisors are exceptional in the moments that matter by finding solutions for our customers that show they care, take ownership, and pay attention. A high-quality experience is what we’re all about.


Meet Zab – Customer Service Specialist

Take a look around

Our Logistics Contact Centre in Crewe.

Meeting spaces with walls you can write on to share ideas.

Our Customer Services department in Bolton.

Over 50% of the Customer Service Specialists we asked, said their favourite thing about AO is the culture and environment.

We will train you to be an appliance expert.