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About AO

Our Story

 

At AO, we want to make sure our customers are happy. When they have a smile on their face, we know we’ve done a good job. It’s at the heart of everything we do, and it’s why our logo is always smiling.

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re passionate, relentless and full of beans, determined to make a difference and change the world for the better. From massive changes to tiny tweaks – making a difference is what keeps us driven.

It started at a pub in Bolton with a £1 bet and a belief that things could be done better!

 

Our Values

 

At AO our values aren’ just words, they’re in our DNA. Underpinning our culture is the belief that you can’ be paid to care; you’ve got to want to. Because of this, we know it’s our people that really set us apart. AO’ers achieve success because they care about doing great stuff. Challenging the norm isn’ easy, it takes unconstrained thinking teamed with an attitude for doing what’s right. We do this because we believe the UK needs a retailer that champions their wishes and makes life easier.

 

Bold

We have always been Bold from day one. We dare to be different and we thrive in a seriously competitive sector. Still, we don’t follow trends we set them.

Smart

To make our bold aims work we’re Smart – anyone can promise the earth, but we aim to find a way to do what looks impossible.

Driven

To turn impossible-sounding ideas into reality you have to be Driven. Things may get tough but we’ve never done anything just because it’s easy.

Fun

Doing challenging things with like-minded people is what gets us out of bed and give our best. That’s what makes AO a place where you can really have Fun.

Care

Underpinning everything is the way we Care, about people, about our work and about building something that really makes a difference.

Your Career

 

With AO, the sky’s the limit. We’ll support you to be the best version of yourself and always drive your career forward. 

We know not everyone learns in the same way, so we’ll give you different ways of taking in the information you want. As long as you’re eager and have plenty of drive, you’ll find a whole world of development at your fingertips with AO. 

Looking for more? Whether you want to improve your day-to-day skills or look to other areas, our Learning Hub and Leader Development programmes are the perfect platform to satisfy your curiosity.  

Looking for even more?? Well, knowledge sharing is a massive part of AO’s learning culture. Our people are experts in what they do, so we encourage them to share their know-how and collaborate with people across the group. You’ll have the chance to contribute, share your own expertise with others and even test out some of those brilliant new ideas you’ve been working on. 

We can’ wait for you to be part of the AO team, so Let’s Go!  

Benefits

 

Great people deserve great things. We’ve designed our AO Perks to cover everything from big moments to little helps. We’re all about encouraging healthy lifestyles and celebrating the good times with each other.

*The benefits that AO offer vary depending on role and location. For more information, please speak to our team during your application.

 

Financial benefits

We offer an attendance bonus of £200 a year, discounts on AO products, and at least 5% pension contribution. We also have a Share Save scheme so we can enjoy our successes together and a death in service plan to help your family if the worst happens. To help in the little moments outside of work, we also offer perks like discounted vehicle hire and reduced parking costs at Manchester Airport.

Health & wellbeing

We offer up to 25 days holiday with Bank Holidays on top, we’ll even give you an additional 2 days off a year to help a charity of your choice.

Cycle to work schemes, company sick pay, free healthy snacks, subsidised food, gym membership and an Employee Assistance programme make sure your body and mind stay in tip top shape too. Some of our site’s also offer a spa facility including hot stone massage and hair cuts at a discounted price.

Family milestones

To celebrate life’s biggest moments, we offer an enhanced maternity package, and gifts for newlyweds and new arrivals.

Loyalty schemes

Of course we love thanking those who are in it for the long haul, so you’ll be rewarded for your length of service at AO.

Inclusion

We’re passionate about creating a place where people belong and are always included. That’s why we celebrate what makes our AO’ers different as much as what they have in common.

We want you to be who you really are, because we like that. And we strive to create an inclusive and safe culture, so together we can re-imagine the basics by challenging the ordinary.

So, regardless of who you are, where you come from, or anything else that makes you wonderful… you’ll never be left out at AO. It’s these differences that make us smarter, braver and ready to deliver a better tomorrow.